FAQ

How do you guarantee the best quality football phone cases?

We deliver only the highest quality and have our football phone cases produced and printed in the Netherlands. Our print quality is outstanding and the ink used has a high durability including excellent scratch resistance. This is one of our unique selling points as most of our competitors import cheap cases from China with poor reliability.

Do you ship internationally?

Of course! We deliver directly to 50+ countries. 
 

How long will it take to receive my order?

We have 98% of our football cases on stock. The production time is 1-2 working days maximum. There are two options to deliver your football case. Below you will find the options and delivery times. 

Shipping with tracking number + insurance:

- In Europe (EU) 3-5 working days
- To USA/Canada 5-7 working days
- Rest of the World 7-14 working days

Shipping by regular mail:

- In Europe (EU) 5-10 working days
- To USA/Canada 10-14 working days
- Rest of the World 12-16 working days

    Please keep in mind that if we ship by regular mail:

    - Football phone cases are shipped without a tracking number, we cannot track and trace the delivery. 
    - If your football phone case arrives broken, we cannot claim the damage. 
    - If your order is lost, we won´t send you a new one. 

      Note: only working days are counted, this doesn´t include weekends or holidays. 
       

      What mobile phone models do we have available?

      We have more than 100 models e.g. Iphone, HTC, Samsung, Huawei, Oneplus and many more. You can easily select your model once you have selected the football phone case you like. Click here to find your favorite.  
       

      Is it safe to buy from our webshop?

      Your payment will be made with secure platforms such as PayPal, Klarna Payments and Amazon Pay, paying by card or your online bank account of these platforms.
       

      What happens after payment?

      As soon as your order has been received, you will receive an email, notifying you that we are processing your order.
       

      What is your return policy?

      You can return your football case to our location up to 14 days from your item's ship date. Returns must be in original condition, unused. However, we don´t  accept returns for custom orders with personalized names and numbers. 

      To exercise your right of return, you can drop us an email at  info@acreactions.com

      If you return a football phone case, we may refuse to refund your money until we have received the football phone case back or until you have provided proof that you have returned the goods. 

      What happens if I didn´t received my football phone case?

      If you have a tracking number you can track and trace the delivery. If we have shipped your football phone case by mail, delivery can take sometimes a little longer. Please reach out to us and we will investigate the status of your order.  

      Do your football phone cases cover all the edges of my phone?

      Of course! We've got all sides covered with cut outs for inputs and outputs. For the rest of your buttons the case is specially crafted so you can still have perfect use of them while still being protected.